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Understanding TEP’s Energy Storage Rewards Program with Enphase Batteries

Did you know that Tucson Electric Power has a pilot program that allows you to get paid if you allow them to use your batteries to support the grid? This “virtual power plant” program allows our clients with Enphase batteries to potentially save more on their electricity bills, if they allow TEP to discharge their batteries to the grid up to 100 times each year.

Read on to learn more about the basics of VPPs, the details of how TEP’s program works, some estimates regarding compensation, what we see as the pros and cons of enrolling in the program, and how to enroll.

For those who’d like the bottom line up front, we think this program can be really financially beneficial for those who have or are considering installing batteries, but it’s important to understand the details of the program before participating.

Disclaimer

In this post, we are sharing our best understanding of how this program works, based on materials from Tucson Electric Power, Enphase Energy, and our individual experience in the program. We are not representing TEP or Enphase. We recommend that you review all program information directly on TEP and Enphase’s websites, especially the terms and conditions.

What is a Virtual Power Plant?

A virtual power plant, or VPP, is a way to bring together many distributed resources to support the grid and grid reliability. These distributed resources can be smart thermostats, smart water heaters, electric vehicles & their chargers, home solar and battery systems, and more.

In short, VPP devices are anything that can be controlled by the utility to reduce load on the grid, or ideally, send energy to the grid. Many of you may be familiar with utility programs that allow them to control your thermostat, slightly adjusting your temperature up during peak times, and lowering the peak load on the grid. 

When you aggregate home batteries as a VPP, the resource is even more valuable–all these batteries acting in concert become like a small power plant! Recently, TEP shared that the first 150 participants in their VPP program were able to reduce demand by 1,300 kilowatts–and there are even more participants now.

Utilities like VPPs because they provide capacity at a relatively low cost, without the need for them to build or own infrastructure. Utility regulators at the Arizona Corporation Commission like these programs because they save utilities money, and provide benefits to ratepayers.

Self-Consumption with an Enphase Battery

Before we share the details of TEP’s program, let’s talk about how Enphase home battery systems are usually operated by our clients. The screenshot below shows a typical day with solar and a home battery system. Scroll down for a detailed explanation of what’s happening.

This screenshot from the Enphase monitoring shows a lot of information! Let’s talk about each part. First, the green graph at the bottom shows how full the battery is–what we call “state of charge,” or SOC. The blue bars above the x-axis show the solar production. The green bars above the axis show battery discharge, and the green bars below the axis show battery charge. The gray bars below the axis show energy exported to TEP’s grid. And last, the orange bars show energy consumption in the home. Oh, and that red line? That’s energy used to charge an electric vehicle.

That’s a lot of information, but let’s cut to the chase: From midnight, the home uses the energy stored in the batteries to power the electrical load in the home. Once the sun comes up, the solar electric system starts producing power, and the batteries start to charge. Once the batteries are fully charged, excess energy is sent to the grid. In the evening, the energy from the batteries is once again used to power the loads in the home.

TEP Energy Storage Rewards Program Basics

You can find all the details of this program on TEP’s website,  and a great frequently asked questions page on Enphase’s website,  but we want to break it down a bit.

Compensation

TEP will pay $120 per kW average delivered across events during a season (winter or summer), paid as a bill credit 2-3 bills after the end of the season. TEP customers can request a payment check at any time if they have a credit on their account, or simply keep the bill credit on their account for future use. You might be wondering: What does $120 per kW average really mean? We’ll share more.

Seasons

TEP breaks the program into two seasons. The summer season is May-September, and the winter season is October-April. These are the same five-month and seven-month seasons that TEP uses for their time-of-use rates.

Events

TEP calls each time that they use batteries for grid support an “event”. Under the terms of the program, they can call up to 100 events per year, for any day–holidays and weekends included. 

Each event can be 1-4 hours in duration. Most events we’ve seen so far have been three hours long. Generally, the batteries will be discharged during peak hours of 3-7pm in summer and 6-9am & 6-9pm in winter. 

If you participate in the program, you are automatically included in each event, but you can also choose to opt-out of any individual event. TEP will also try to avoid scheduling events when storms are forecast, to save your battery capacity for backup in the event of a grid outage.

How will you know if an event is scheduled? TEP will send you an email or you can also see upcoming events in Enphase’s Enlighten monitoring app.

One thing to note is that TEP/Enphase may send a signal to charge your batteries before an event, to make sure they are ready for the event. If it’s not sunny, you will have to buy this energy from TEP.

Imported and Exported Energy

The program provides an additional payment based on your batteries’ contributions, but changes nothing in terms of your current billing arrangement with TEP.

If you import any energy during the event or before the event to charge the batteries, you’ll buy that energy from TEP as usual. Similarly, you’ll be paid your export rate (or retail rate for net metered systems) for any energy you send out to the grid during an event.

An Example Energy Storage Rewards Event

So what happens during an energy storage event? Let’s take a look at one of the first events on my system, from earlier this year, on February 8th. TEP sent me an email a few days before the event, letting me know that this and two other events were scheduled. This event was planned to last from 6:00pm-9:00pm.

Twelve hours before the event, Enphase sent a signal to charge my batteries to 100% in preparation. Although it’s understandable that they want the batteries to be fully charged in preparation, this is a bit annoying, as the batteries were charged from the grid rather than the plentiful solar energy available throughout that day.

At 6:00pm, the battery started discharging on command from TEP & Enphase, at the maximum output power of 11.52 kW. Because I’ve dedicated 13.5 kWh of my battery to this program, it took about an hour and 15 minutes to discharge my batteries down to 10%. After that, the batteries were idle until 9:00pm, when the event ended. At that time, my system automatically charged up to my normal self-consumption reserve value of 25%.

This figure shows the summary of the event from the Enphase Enlighten app. The energy I exported represents an average of 4.07 kW over the three-hour event on February 8th. You can also see two other events in the screenshot, from February 1st and 9th.

Calculating Compensation

The biggest question we’ve heard about participation in this program is: “How much would I get paid?” For better or worse, the answer is complex. We’ll work through the math together. The bottom line is that if you’re willing to give up some control of your system and enroll in this program, the financial benefits can be significant.

TEP compensates those in this program based on their average output in kW during battery events. This is because utilities mostly think in capacity, not energy. They have to balance the whole grid–the total load on the grid has to equal the total energy production at any moment. 

Let’s look at an example, using this table from TEP’s website, for a 10 kWh battery that can deliver 90% of its capacity. Let’s focus on “Event 2.” Event 2 is two hours long, and 9 kWh was delivered in those two hours. So the average capacity is 9 kWh / 2 hours = 4.5 kW.

If you do the math on this table, the average capacity delivered is 3.0 kW. If this table represented an entire season, the compensation from the season would be 3.0 kW * $120/kW, or $360. Not bad! 

Compensation Per kWh

For most of us with batteries, we think of our systems in terms of their usable capacity in kWh. So can we figure out a typical compensation per season per kWh? Let’s try! Here are the steps we can take:

● We estimate that TEP will have 50 events per season, split between winter and summer.
● Assume we have a 10 kWh battery system (the smallest we install), that we’re willing to discharge 90%, or 9 kWh, down to a state-of-charge of 10%.
● If we discharge that 9 kWh during 50 events, we’ll have discharged 9 kWh * 50 events = 450 kWh total
● Using the average event length of 2.625 hours per TEP’s example, we will have a total number of event hours equal to: 50 * 2.625 hours = 131.25 hours of events that discharge the batteries
● So, our average capacity delivered will be: 450 kWh / 131.25 hours = 3.43 kW
● Our season’s payment would be: 3.43 kW * $120/kW = $411.60
● Our payment per kWh discharged would be $411.60 / 450 kWh = 91.47¢/kWh

Of course, this is just an estimate. The number of events, distribution of events between summer and winter, length of events, opting out of events, and other factors could change the results. But the bottom line is 91.47¢/kWh is nothing to sneeze at!

Note that there are a couple factors that need to be subtracted from this value to reflect actual compensation. First, if you have to buy power from TEP to charge the battery, that’ll cost you. And if discharging your battery for an event means you then have to buy power from TEP during peak, that also will cut into that 91.47¢/kWh. You can see the values for energy bought from or sold to TEP for a system installed recently in the image below.

Program Pros and Cons

So what are some of the benefits and drawbacks of this program, in our opinion? Here’s what we came up with, but we’d like to hear your thoughts as well.

For benefits, the biggest is clearly the compensation. Battery owners get additional value from their investment. In a bigger sense, you are able to help support the grid with clean energy. I think the word that comes to mind is “interdependence.”

Some of the drawbacks that we’ve identified are the possibility of more cycles on the battery, though for Enphase batteries, we don’t see this as a big issue. Enphase batteries have a 15 year or 6,000 cycle warranty, whichever comes first. 6,000 cycles is 16.4 years with daily 100% charge and discharge, so most owners won’t reach the maximum cycle count before the end of the warranty period.

Other drawbacks are that the battery has to be charged before events, which will cost you if you’re charging from the grid. It’s also worth considering that if a power outage occurs after an event, while the batteries are discharged, you’ll have less or no backup power available, although you can choose settings to minimize this problem.  Overall, choosing to participate in the program gives you a little less independence. 

Program Enrollment

To enroll in this program, you have to wait until after your batteries have been installed and approved for operation by TEP. The actual signup process is quite easy, and can be done through your Enphase Enlighten app. The signup process explains the program, then has you read and sign some terms and conditions. After submission, it took about ten business days for me to be accepted into the program.

You’ll find a detailed walkthrough of the process here, or linked from the TEP Energy Storage Rewards page.

Specific Enphase Enlighten Settings

After enrollment, all settings for the program are completed through your Enphase Enlighten app. 

The most important setting is the battery discharge limit, under Menu → Services → Grid Services → Program Details → Battery Discharge Limit. This setting controls how much of your battery you dedicate to the Energy Storage Rewards program. You can choose to set it at a 10% discharge limit, allowing TEP to use as much as 90% of your battery capacity, or at a 70% discharge limit, allowing TEP to use up to 30% of your battery capacity, or anywhere in between.

Anywhere on this spectrum is a reasonable choice. Lower discharge limits mean more compensation, but less battery capacity dedicated to backup for your home after an event. If you want to prioritize your independence, but still participate in the program, you might consider starting with a battery discharge limit of 50-70%.

Note that the battery discharge limit setting is not the same as the self-consumption reserve percentage, which can be adjusted in Settings → Profile → Edit. The self consumption reserve percentage is the lowest that the batteries will be discharged during normal operation, not during an Energy Storage Rewards event. If this value is set higher than the battery discharge limit, and charging from the grid is allowed (see below), then the batteries will charge up to the reserve percentage after a TEP event is completed, as in the example we shared above.

You can choose whether you allow the battery to charge from the grid or not. You’ll find this in Settings → Battery. This can allow your battery to charge up to reserve level after events or outages which can be beneficial, but you’ll have to pay TEP for any energy you purchase from them.

Another key setting is the electricity rate, found in Settings → Electricity rate. This is important as it can change the charging and discharging behavior of a system with batteries. You’ll want to make sure the chosen rate matches your electric bill. For most of our clients, this will be the TRREST residential time-of-use rate. For customers still on net metering, it will likely be the TRRES residential basic rate.

We know this is a lot of settings to consider. If you’re a client of ours, we’d encourage you to get in touch with us, and we can discuss the details over the phone or a video call.

Wrap Up

Thanks for taking the time to read this article! We’d love to hear your feedback and questions! Please share them in the comments below.

Solar Power Myths, Part Three: Installation & Environment

We’ve now explored myths around Savings, Estimates, Incentives, and Taxes and about Sizing Your Solar Electric System. In this third part of our series on misconceptions and misinformation about solar, we’re going to talk about the actual installation of solar electric systems, as well as how they relate to the environment around us.

Proud owners of a solar electric system in Tucson!

Myth: Solar Will Damage My Roof

Reality: Not if it’s installed correctly! Any home improvement done poorly can damage your home, from a new water heater, to insulation, plumbing, or yes, a solar electric system. So it is important to understand how your solar installer will connect racking that holds the solar modules to your roof structure.

We use sturdy, industry-standard methods to connect solar racking to the roof, with an appropriate method for each roof type. For built-up flat roofs, this means connecting a steel standoff to the roof trusses using stainless steel hardware and sealant, then adding an all-metal flashing with sealant underneath, and roof repair fabric and sealant on top. 

An in-progress tile roof installation using tile hooks from Quick Mount PV.

For tile roofs and asphalt shingle roofs, we use high-quality, sturdy tile hooks and composition shingle mounts made by Quick Mount PV (you can see installation videos on the linked pages). For metal standing seam and metal trapezoidal roofs, we use products from S-5! For membrane roofs, we can work with your roofer who can properly seal standoffs after we attach them to the structure.

Myth: I Can Install Solar Even If My Roof is in Poor Condition

Reality: Nope! Some installers will want to rush you into installing solar on a roof that needs repair or replacement. This is a bad idea. When you do decide to replace your roof, you’ll have to pay thousands to remove and re-install your solar electric system. Instead, get your roof replaced or repaired before installing solar.

Myth: Solar Means I Have to Upgrade My Electrical Panel

Reality: It depends. If you want a large solar electric system, your existing electric panel is in poor shape, you want to add batteries, or you don’t have space for a solar breaker, you may need to upgrade your electrical panel. But for most people installing a grid-tie solar electric system in Southern Arizona, this will not be necessary. For more information, see our recent post, Why Do I Need to Upgrade or Replace My Electric Panel?

A home electrical load center. Plenty of room for solar and future electrical loads!

Myth: All Solar Installers Install the Same Way

Reality: Methods and quality of work can be very different from installer to installer! Some folks jump into the solar industry thinking that solar is a quick buck. In their wake, they leave poorly designed and installed systems, that won’t perform well, and can damage your home. Your installer should be able to explain how the systems are installed, and have the licensing, training, and experience required to make sure your solar electric system will last for 25+ years. 

Quality solar installers have usually been in business for a few years, and/or have highly experienced employees. Net Zero Solar has been installing solar for over eleven years, and many of our team members have been in the industry for over fifteen years. Chad & Louis are NABCEP Certified Solar PV Installation Professionals. We’re also proud that we spend time and money to continuously improve our installation process.

Myth: Solar Panels Aren’t Clean Energy

Reality: Solar panels are a clean, long-lasting source of energy. Most modules have warranties of 25 years, with expected lifetimes longer than that. Silicon solar modules (like the LG Solar products we install) do not contain toxic compounds. But because the manufacturing process often uses toxic substances, it is important to source from manufacturers that have a good environmental safety record.

Another easily disproved myth is that solar modules use more in energy and materials than the energy they will produce over their lifetime. This is absurd. In fact, the energy payback time for most solar modules is between 6-24 months.

We do believe that solar modules should be reused or recycled if at all possible, so we use the services of Recycle PV Solar as needed.

Myth: Solar Panels Are Ugly

Reality: We don’t dispute that there are some poor looking solar installations out there, tilted up at strange angles (we tend to refer to these as “fish gill installations”), or strangely sprinkled on rooftops. But given just a little bit of know-how, solar installations can be aesthetically pleasing clean power producers!

It’s also important to compare solar to other sources of energy. Just because you don’t see the negative effects in your backyard doesn’t mean they aren’t ugly sources of energy! The coal mine, uranium mine, or natural gas well that fuels electricity generation for your home exists, even if it’s in somebody else’s backyard. 

We live in a beautiful part of the world! Good looking solar installations help keep it that way!

Myth: Solar Roof Tiles Will Change the World!

Reality: Whether it’s a shady Facebook ad, or an emotionally immature billionaire in trouble (again!?) with the SEC for his tweets, somebody always seems to be shilling for solar roof tiles. A solar electric system that integrates into the roof and looks great! It’ll save money because you don’t have to buy roofing! 

Not so fast. A multitude of manufacturers have tried various solar shingle and tile products over the last couple of decades. None have been commercially successful. Many have had engineering problems, like poor performance in our hot desert climate. Although it’s now a few years old, this article from Eric Wesoff (a highly experienced industry journalist) shares some common sense on the subject. 

This solar roof product installed in Tucson was only producing about 50% of expected energy in the mid-2000s, due to poor ventilation practices that lead to very high cell temperatures.

More Myths: The Mythening

Yeah, we’ve still got more solar myths to explore over the next couple months. We promise, we’ll share about other topics soon. But before then, we’ll tackle myths about using & maintaining your system, and off-grid systems.

We had also planned to discuss myths about batteries & energy storage, but most of them have been covered on our new Batteries page.

If you’ve seen other myths or have questions, please comment below. We’d love your feedback!

Solar Power Myths: Savings, Estimates, Incentives, and Taxes

With so many Arizona homeowners choosing to install solar electric systems, we’ve also seen the rise of many misconceptions about how solar electric systems will work for consumers. In this first installment of a multi-part series, we’re sharing some of the mistaken ideas we’ve heard, focusing on the quotation process and financial aspects of solar installation.

A residential solar electric system in Tucson.

Read More

Why Do I Need to Upgrade or Replace My Electric Panel?

Considering solar? Read on to understand the basics of electrical services, and the four reasons that you might need to have your home or business electrical infrastructure replaced or upgraded before you have solar installed.

Power to You

Each home connected to the electric grid has wires that come from the electric company. These are called service conductors. Service conductors can be overhead (through the air) or underground. They connect to electrical equipment on or near your home or business. We call that equipment an electrical service. 

Read More

Introducing the Enphase AC Battery

It’s been about six weeks since Net Zero Solar installed our first Enphase Energy AC Battery at our office/warehouse. Although this is a small test system, this exciting new product allows for a lot of flexibility in how energy is generated, stored, and consumed in your home. And although it’s not necessarily justified in pure economic terms at this point, the Enphase AC Battery can be a great addition to a solar electric system.
Read More